Shipping

We usually deliver products within 1 to 7 business days. You’ll receive email notifications with updates on your order’s progress. The shipping cost is final – we don’t charge any additional service fees. For any information about your order, feel free to contact us at hello@heycase.eu. Please include your order number in the email for identification.
Courier to your address

Your order will be delivered by courier service. You will be notified in advance via email and SMS, which will include the estimated delivery date.

Payment

You can conveniently pay for your order at checkout through the secure GoPay payment gateway. We support card payments as well as fast, modern options like Apple Pay and Google Pay. Cash on delivery (upon receiving the package) and bank transfer are also available. If you have any questions, feel free to contact us at hello@heycase.eu.
Payment by credit/debit card

Payment is processed securely at checkout via the GoPay payment gateway. Apple Pay and Google Pay are also available.
Cash on delivery

Cash on delivery – 2€ fee You pay the courier upon delivery, directly at the address you provided. External carriers generally allow payment by card or cash. However, we cannot guarantee card payment with all couriers, as it depends on their equipment in your area or possible temporary technical issues.